A Nursing, Population Health & Lifestyle Blog

Tag: Communication

Designate A Point Person

Before I became a nurse, my (first) college diploma says I have degrees in communication journalism and economics. I use those skills every day as it relates to interacting with patients and the costs associated with health care decisions. Today I am going to discuss an aspect of patient communication: the designated point person. 

Update Your Contact Info

There are times I need to talk to a patient that is not in the office. I pull up their profile. The first contact number gets dialed. “I’m sorry, but the person you have called does not have a voice mail that has been set up yet.”


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